Consumer Direct 30 Day Money Back Guarantee

We're confident you will be absolutely delighted with your purchase of Serena shades for your home or place of business! We believe we make the best remote control shades on the market at a very affordable price.

If for any reason we have failed to delight you, please contact our customer service team. Our first principle is to take care of the customer. If you are not completely satisfied, we will issue a return authorization number so you can return the product within 30 days for a complete refund. No processing fees. No restocking fees. We'll even pay for shipping, so there is NO risk to you. This offer applies to Consumer Direct orders only.